How long will it take for my order to arrive?

Orders typically take 1-3 business days to arrive, but delivery times may vary depending on your location and shipping method.

Can I track my order?

Yes, you can track your order using the order number provided in your shipping confirmation email.

What if my order is lost or stolen during delivery?

If your order is lost or stolen during delivery, please contact our customer service team as soon as possible. We will work with the delivery service to locate the package or issue a replacement.

What if my order arrives damaged or with missing items?

If your order arrives damaged or with missing items, please contact our customer service team as soon as possible. We will work with you to resolve the issue and arrange for a replacement or refund.

Can I change the delivery address or shipping method after I've placed my order?

Unfortunately, we cannot change the delivery address or shipping method once an order has been processed. However, you can contact our customer service team to cancel the order and place a new one with the correct information.

Do you offer international shipping?

Currently, we only offer shipping within the United Republic of Tanzania. We do not offer international shipping at this time.

Can I pick up my order in-store?

Yes, you can choose to pick up your order in-store during the checkout process. Please bring your order confirmation email with you as proof of purchase.

What if I have more questions or need further assistance?

If you have any additional questions or need further assistance, please contact our customer service team. We're here to help!